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CAR WASH The Podcast

CAR WASH The Podcast is your source for real stories and real business insights from the experts – both in and out of the car wash industry. Our show helps investors, owners, operators and managers think about ways to enhance their business. Our podcast is a free on-demand audio program that provides information on the latest trends impacting the industry, tips from successful industry leaders, and inspiration for our listeners. We present a mix of car wash business topic discussions with co-hosts David Begin and Matt DeWolf, and interviews with other successful car wash entrepreneurs and product and service professionals.
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Now displaying: Category: Podcast
May 20, 2020

In this Episode of Car Wash, The Podcast, Co-Host David Begin and Matt DeWolf discuss the concept of normal vs. the new normal and how the current pandemic is changing the way business methods are changing at a pace that could not be achieved before the pandemic. David and Matt discuss how the brain manages change and some examples of radical business changes we have already seeing. They also talk about how carwash owners and managers need to look for the changes that are happening in the industry and how to take advantage of the opportunities it is providing to those who are paying attention.

May 13, 2020

Hear how one car wash owner in Georgia transitioned from a sales advisor to owning his own wash.

Mathew Stoner shares his path into the industry, including the successes he's seen with California Hand Wash in Johns Creek, Ga. 

This wash's volumes are heavy on high end vehicle in the affluent area outside of Atlanta, and the additional profit centers, like it's high end ceramic application, make business boom.

May 6, 2020

Join Matt DeWolf for the audio version of one of his Facebook live sessions! He goes through some tips and tricks on how carwash owners can handle COVID-19 in a smart and effective way. Sara Ross joins the podcast to talk about how you can still work efficiently, but not trade in any life or fun living time to work hard. Jimmy Branch also joins the show ands gives the perspective of a carwash owner during these strange times. Join us for a discussion of leadership and teamwork with Carwash, the Podcast!

Apr 29, 2020

In this Episode of Carwash, The Podcast, David Begin visits with Claudia St. John, CEO of Affinity HR Group and discusses the unique issues that carwash owners and managers deal with during this pandemic. Claudia reviews some of the government programs that are available to carwash owners and managers and what to do if you have employees or family members of employees who might be ill. If you are interested in the services that Affinity HR provides, visit them at https://affinityhrgroup.com/. 

Apr 22, 2020

In this Episode of Carwash, The Podcast, David Begin visits with Claudia St. John, CEO of Affinity HR Group and discusses the unique issues that carwash owners and managers deal with during this pandemic. Claudia reviews some of the government programs that are available to carwash owners and managers and what to do if you have employees or family members of employees who might be ill. Claudia also gives great advice on how to handle these times as an organizational leader and how to maintain your unique corporate culture during these trying times. If you are interested in the services that Affinity HR provides, visit them at https://affinityhrgroup.com/.

Apr 15, 2020

In this episode of Car Wash the Podcast, Matt DeWolf interviews Mark Philipp. Mark Philipp worked for 35 years with Compaq, HP and Dell in the technology industry selling hardware across a large territory. But, after plenty of unpleasant experiences with the TSA and one too many overloaded planes, he decided it was time to make a change.
Philipp was visiting his son in Dallas and the pair began talking about investment opportunities and things Philipp could do next. His son commented on the number of car washes popping up, so they drove around the area and looked at a bunch of washes. When Philipp returned home to Utah, the real work began. Hear his story now!

Apr 8, 2020

In this episode of Carwashing, The Podcast, David Begin interviews Levi McClendon, CEO of Optspot.
Optspot is a text marketing company focused on the carwash industry. Optspot helps carwash owners
and managers increase the frequency of communications with their customers and talks about how
Optspot can help owners build a loyal customer base.

Apr 1, 2020

In this Episode of Car wash, The Podcast, Co-Hosts Matt DeWolf and David Begin discuss some of the practical things you can do and should be doing right now to manage your carwash in this pandemic crisis. Matt and David Discuss both the steps you need to take to keep your business going and stable and how to take advantage of the slow time. Car Wash owners and managers should think about completing projects and task that have been on the “back burner” and how to especially use this time for “quality thinking time” to improve your overall car wash strategy for the future.

Mar 27, 2020

In this Episode of Car Wash the Podcast, Co-Host David Begin and Matt DeWolf say goodbye to The How of Carwashing and hello to Car Wash the Podcast. David and Matt talk about the reasons behind changing the podcast name and format and how teaming up with Car Wash Magazine will provide superior content, interviews, and conversations. We appreciate all of the input that our listeners have given us over the years and we look forward to taking the podcast to the next level.

Mar 25, 2020

A COVID-19 Information and Discussion for Small Business Owners with Henry Lopez and David Begin. Basic information to help you deal with the coronavirus impact on your small business.

In this episode of The How of Business podcast, Henry and David share some facts, resources, examples and ideas on how to deal with and prepare for the impact of the corona virus pandemic on your small business.

What is COVID-19? (From the Centers for Disease Control (CDC) website: CDC.gov)
“On February 11, 2020 the World Health Organization announced an official name for the disease that is causing the 2019 novel coronavirus outbreak, first identified in Wuhan China. The new name of this disease is coronavirus disease 2019, abbreviated as COVID-19. In COVID-19, ‘CO’ stands for ‘corona,’ ‘VI’ for ‘virus,’ and ‘D’ for disease. Formerly, this disease was referred to as “2019 novel coronavirus” or “2019-nCoV. There are many types of human coronaviruses including some that commonly cause mild upper-respiratory tract illnesses. COVID-19 is a new disease, caused be a novel (or new) coronavirus that has not previously been seen in humans.”

How it spreads: (From the CDC)
The virus is thought to spread mainly from person-to-person:
• Between people who are in close contact with one another (within about 6 feet).
• Through respiratory droplets produced when an infected person coughs or sneezes.
• These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs.
• It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads.

Symptoms may include:
• Fever, Cough, Shortness of Breath

Prevention steps include:
Clean your hands often!
• Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place, or after blowing your nose, coughing, or sneezing.
• If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry.
• Avoid touching your eyes, nose, and mouth with unwashed hands.
Use the CDC video to train employees: CDC Hand Washing Video
Avoid close contact!
• Avoid close contact with people who are sick
• Put distance between yourself and other people if COVID-19 is spreading in your community. This is especially important for people who are at higher risk of getting very sick.

• Stay informed – including Coronavirus.gov and your State website

Minimum Guidelines include:
o If you feel sick, stay home. Don’t go to work. Contact your medical provider.
o If your children are sick, keep them at home. Don’t send them to school. Contact your medical provider.
o If someone in your household has tested positive for the coronavirus, keep the entire household at home. Do not go to work.
o If you are an older person, stay home and away from other people.
o If you are a person with serious underlying health conditions that can put you at increased risk, stay home and away from other people.

• Recommended strategies for employers to use now:
o Actively encourage sick employees to stay home.
o Train employees on how to avoid spreading the virus, including hand washing.
o Perform routine environmental cleaning.

Develop and execute a Response Plan:
• Follow the CDC guidelines to develop your plan.
• Communicate with your staff and customers/clients.
• See OSHA standards and directives for more details: osha.gov

Small Business Administration (SBA): sba.gov
Economic Injury Disaster Loan Program – The SBA will work directly with state Governors to provide targeted, low-interest loans to small businesses and non-profits that have been severely impacted by the Coronavirus (COVID-19). The SBA’s Economic Injury Disaster Loan program provides small businesses with working capital loans of up to $2 million that can provide vital economic support to small businesses to help overcome the temporary loss of revenue they are experiencing.

Other Considerations:
• Contact your bank if you have a loan for your small business.
• Contact your Landlord if you have leased commercial space.
• Business Interruption Insurance? Review your policy and contact your insurance broker to discuss this option if you current have this type of policy.
• Furloughs instead of Layoffs? You may want to consider a furlough instead of a complete layoff for your employees.
• Communicate with your Employees, Partners, Vendors.
• Communicate honestly with your Customers/Clients.
• Take time to exercise and disconnect.

Mar 18, 2020

In this episode of the How of Carwashing, David Begin talks about the components of Crisis Management and how Crisis Management should be an integral part of your car wash planning and training. David gives some practical steps and shares cleaning training from White Water Express wash and how they are dealing with the Coronavirus.

Mar 17, 2020

In this episode of The How of Carwashing David Begin and Matt Dewolf sit down with Ken Littrell and Eric Wulf of the International Carwash Association. Ken and Eric talk about how they answered vendor questions and how they helped vendors to the best of their ability. They talk about what decisions were made and what struggles they had with cancelling the ICA Show.

Mar 11, 2020

How to build your personal brand with Melva Robertson. She shares her personal story & how she helps her clients develop their personal branding.

Mar 4, 2020

How do you plan on budgeting for your small car washing business? Learn to market on a budget for small car wash owners with Melissa Forziat. She shares tips and techniques to manage your marketing strategy and tactics. 

Feb 26, 2020

In this episode of The How of Carwashing, Matt Dewolf from Car Wash Magazine interviews Phil D’ Matt D'Agostini of Utah Auto Spa and talks about the opportunities and challenges of an owner of a self serve and In-Bay Automatic (IBA) car wash.

Feb 19, 2020

Systems & tools to stay organized and productive as a small business owner with Henry Lopez. Henry shares his thoughts and tips on personal productivity, including the systems and tools he uses to stay organized and on task. To achieve success as an entrepreneur, you must stay organized and highly productive. The key is to find the tools and systems that work for you, and then use them consistently. Then evolve your system for organization over time to continue improving your personal productivity.

Feb 12, 2020

Sacrifice what are you willing to personally sacrifice to become your own boss and start your first business? If you are already in business, what are you willing to sacrifice further to grow it? Henry Lopez shares his thoughts on the kind of sacrifices that, based on his entrepreneurship experience, you have to be willing to make in order to succeed as a small business owner – particularly when launching your first business.

Feb 5, 2020

How to fire an employee in your small business the right way with Henry Lopez. Henry shares a recommended process and approach for firing or terminating a poor performing employee. The process should include a verbal documented warning, one or more written warnings with specific guidance, a possible suspension without pay, and then a firing the employee. Keeping a bad employee too long usually has a detrimental impact on our small business culture. Be sure to get the advice of an employment attorney before applying any of these practices. Henry also offers a free down of a sample Corrective Counseling Form you can use.

Jan 29, 2020

In this part 2 episode of The How of Carwashing, David Begin visits with Randy Wingert and Erika Fey from JBS Industries. David and the group talk about the evolution of chemicals in the car wash industry and how a good chemical program can enhance your wash quality and your bottom line. The group also talks about the history of the carwash industry and some interesting ideas on where it’s going.

Jan 22, 2020

In this episode of The How of Carwashing, David Begin visits with Randy Wingert and Erika Fey from JBS Industries. David and the group talk about the evolution of chemicals in the car wash industry and how a good chemical program can enhance your wash quality and your bottom line. The group also talks about the history of the carwash industry and some interesting ideas on where it’s going.

Jan 15, 2020

In the Episode of The How of Carwashing, David Begin discusses how business and individuals who plan on success in the future will need to say “No” more often. David talks about how the choices we now have in our society are overwhelming and how our brains are wired to seek new opportunities. By focusing on both what we want to do and be and more importantly, what we don’t want to do and be, we give ourselves the clarity and bandwidth to be successful and achieve the goals we desire both personally and professionally.

Jan 8, 2020

In this new year episode of The How of Carwashing, David Begin discussed the use of metrics in the carwash and how good metrics can drive performance. David talks about the elements of good metrics and common mistakes that mangers make with metrics.

Dec 25, 2019

In this episode of The How of Carwashing David and Henry sit down to discuss the benefits of being a student of human resources. Explore new ways to better your small business team. What traits should you look for in a potential employee? How can you diffuse a toxic work environment? David and Henry talk about finding the right people to add to your team and how those people can better your business. When you are confident in your team, you team will be confident in their work!

Dec 18, 2019

Developing great Team Players for your Small Business with Walt Brown. He is the author of “The Patient Organization" and the textbook for the 7 Question 7 Promise Framework. Walt shares his entrepreneurial story, and how he helps his clients with attracting, engaging, empowering and retaining great team players to build a dream small business.

Dec 4, 2019

On this episode of The How of Carwashing, David sits down with Matt McCulloch to discuss systems within a small car washing business! How can Mosaic help you to better understand your customers in the car washing industry? Matt McCulloch goes over the main functionality points of the POS System Mosaic and talks about how it can help you organize your car wash so it can operate with no problems!  

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